Terramore Wines considers the protection of privacy to be vital. We endeavour to consistently maintain the security of our website for all visitors and users. This policy outlines how Terramore Wines collects and uses personal information.
What is a cookie?
A cookie is a small data file that may write to your hard disk when visiting a site. The cookie primarily contains a USER ID that aids in tracking. Cookies can also retain information that you supply to the website. This information assists in maintaining the continuity of your browsing session and access to full use of the website.
Cookies cannot read data from your hard disk or from other cookie files. They can be disabled via your browser, however this may limit your access to all functionalities of a website.
Some functionalities of the website will ask for the voluntary supply of personal information. This information includes:
- name and email address for the purpose of subscribing to our e-newsletter; and
- name, email address, contact details and message for the purpose of assisting you with an enquiry to Terramore Wines.
Access to and Right to Rectification of Personal Information
To access, update or remove information Terramore Wines holds about you, contact Terramore Wines directly via phone, email or enquiry form. We wish to ensure information held by Terramore Wines is accurate and up-to-date.
Terramore Wines does not collect information for direct marketing purposes, except where you have given permission by subscribing to our e-newsletter. This information is not sold to other parties and is for the express purpose of our own communication with you. At any time you can opt out by clicking unsubscribe on the e-newsletter that you receive.
Other than the above stated, Terramore Wines will not attempt to identify users or their browsing activities except:
- in the event of an investigation by law enforcement: or
- where we believe we are required to collect and produce documentation relevant to fulfil obligations to third parties; including statutory organisations under local law.
In the course of providing services you request, personal information may be shared: with authorities; third parties engaged by Terramore Wines to provide services to you; to protect intellectual property rights; or to enforce the Terms and Conditions of the website.
The Terramore Wines website uses Word Press to deliver, store and maintain our website and content. Terramore Wines puts in place all reasonable measures to protect personal information from loss, prohibited access, misuse, alteration, destruction or unauthorised disclosure.
E-commerce – Online Processing
Customers of the Terramore Wines website have the ability to purchase goods from our online store.
This website is protected by an SSL certificate and will collect and securely store information to process your transaction.
This information is only used by Terramore Wines to process your payment and as a record of your purchase. If you have elected to sign in or register as a member of our secure database, we may autopopulate the webform with details that you have provided to us. Information collected from you is only used to process your payment unless you have elected to receive another service from the site [list other services – e-newsletters, specials, anniversary or birthday offers].
The following information is collected and stored by Terramore Wines:
- Customer Name
- Email address
- Billing address (Street/PO Box, city, state, postcode and country)
- Shipping address (Street, city, state, postcode and country)
- Phone number (work/home)
- Order details [list collected details pertinent to your store e.g. item, quantity, size, cost, colour] for the purpose of fulfilling your order.
This site uses PayPal, a payment gateway to securely process your online transaction. Credit card information is collected and processed by PayPal. This information is not stored, collected or accessible by Terramore Wines. Please see PayPal for details of their privacy and security policies.
Australia Post, FEDEX, USPS, DHL, UPS may be used to calculate shipping and postage rates.
If one of the above parcel services are not used, a Third Party freight service may be used to determine delivery costs.